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Network Notification Service

Be notified in the event of trouble

Integra's Network Notification Service provides proactive monitoring of your circuit and notifies you via email and/or SMS of status.

Once signed up, Integra's Network Operations Center will enable your service to be monitored. When trouble is detected, we'll initiate resolution and notify you within 15 minutes of detection, then hourly, or as conditions change, regarding the progress of restoring service.

Status messages are also viewable in integraCare.

Gain insight into trouble status

Integra's Network Notification Service gives you confidence that Integra is aware and actively working toward resolution when trouble happens.

When trouble occurs, we're already aware of it and have already initiated resolution.
Email/SMS messages list affected services by circuit ID and provide details as to tasks taking place toward resolution.
A final all-clear message is sent when the trouble is resolved.

* Service not available in all areas.

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Network Notification Service

Be notified in the event of trouble

Gain insight into trouble status