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Thunderbird Email Client Configuration Instructions

Compatible Operating Systems: Windows 98/98SE/ME/NT 4.0/2000/XP/Vista

Email Account Set-up

Introduction

This will set up your computer to access your Integra Telecom email using Mozilla Thunderbird. These instructions will walk you through each step of the configuration to help the process move smoothly. It is recommended that these instructions be printed out and set aside for future reference.

Setting up

Close all open windows and running programs.

  1. Open Thunderbird.
  2. Click on Tools from the menu bar, then select Account Settings.
  3. If the Account Wizard does not start automatically, click the Add Account button.
  4. Make sure that Email account is selected and click the Next button.
  5. In the field next to Your Name, type in whatever name you'd like to appear when you send email. In the field next to Email Address, type in your full email address and then click Next.
  6. Make sure POP is chose for the type of email server. In the field next to Incoming Server, type in pop.integra.net and click the Next button.
  7. For the Incoming User Name field, make sure your full email address is typed in with the @ symbol replaced with a period. For example, if your email address was email@integra.net, your user name would be email.integra.net. Make sure the Outgoing User Name is left blank and then click the Next button.
  8. The Account Name should display your email address. You can just click the Next button.
  9. All of your settings will now be displayed. If everything looks correct, you can click the Finish button.
  10. Finally, click on Outgoing Server (SMTP) on the left side. In the Server Name field, type in smtp.integra.net, the Port should be 587, "Use name and password" should be checked, type your email address in the "User name" field, and "Use secure connection" should be set to No. Then click the OK button.

Conclusion

Now that the information has been entered into Thunderbird, you should be able to send and receive email without error. If you would like to add another email address to use the same Inbox, just start at the beginning and work through the steps.

Configure POP Email Request Interval

  1. Click on the Tools menu and choose Account Settings.
  2. Under the heading for your mail account, click on Server Settings.
  3. Make sure "Check for new messages every" is set no lower than 5 minutes.
  4. Click OK.

If you require further assistance, please contact Integra ISP Support.