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Netscape 7 Email Client Configuration Instructions

Introduction

This will set up your computer to access your Integra Telecom email using Netscape Mail. These instructions will walk you through each step of the configuration to help the process move smoothly. It is recommended that these instructions be printed out and set aside for future reference.

Setting up

Close all open windows and running programs.
  1. Open Mail through the Netscape 7 browser.


  2. If this is the first time opening Mail and the Account Wizard opens, skip down to step 4.
    If Mail opens without the setup wizard, click on Edit from the menu bar then select on Mail & Newsgroups Account Settings.


  3. The Mail & Newsgroups Account Settings window opens.
    You may see an existing email profile in here from another Internet Service Provider. If this account means nothing to you, select the name of the account and click the Remove Account button.


  4. Click the 'Add Account...' button if you are ready to add your new information into the Account Wizard.

    New Account Setup
    Select Email account.
    Click Next.

    Identity
    Your Name: Type a name that will display to people you send email to.
    Email address: Enter in your email address (i.e. address@integra.net).
    Click Next.

    Server Information
    Select POP and enter the Incoming mail server as "pop.integra.net" (without quotes) in the Incoming Server field.

    Outgoing Server (SMTP) *
    If this is the first time running Mail, enter "smtp.integra.net" (without quotes).
    If there is no field for Server Name, take note of the server name and we'll change it later.
    *If you are not using Integra to connect to the Internet then you need to use your connectivity providers SMTP server.
    Click Next.

    User Name
    Enter the full email user name in the User Name field (i.e. address.integra.net).
    Click Next.

    Account Name
    This is the name that identifies this account profile in Mail. Just enter your email address here.
    Click Next.

    Congratulations
    Please review ALL of the information for spelling or general errors, with the exception of the Outgoing Server Name (SMTP) if it is not correct and we will change it in step 5.
    Click Back if corrections need made, or click Finish to save the information.

  5. If Outgoing mail server is incorrect: On the Mail & Newsgroups Account Settings window, find the Outgoing Server (SMTP) field.

    Remove the mail server name from the Server Name field and enter "smtp.integra.net" (without quotes). Make sure the port is set to 587. Put a check in "Use name and password" and put your full email address in the "User Name:" field.

    Leave "Use secure connection (SSL):" set to Never.


  6. Click OK.
    That's it, setup is complete! If you are prompted for any other info, just take your best guess because it is not going to be mission critical.

Conclusion

Now that the information has been entered into Mail, you should be able to send and receive email without error. If you would like to add another email address to use the same Inbox, just start at the beginning and work through the steps.

Configure POP E-mail Request Interval

  1. Click on the Edit menu and choose Mail & Newsgroup Account Settings.
  2. Under the heading for your email account, choose Server Settings.
  3. Make sure that "Check for new messages every" is set no lower than 5 minutes.
  4. Click OK.

If you require further assistance, please contact Integra ISP Support.