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Voice Support

Calling Feature Support

• Calling Feature User Guide (PDF)

  A comprehensive user guide covering the use of calling features, including account codes, call forwarding, speed calling, and more.

* Please contact Integra Customer Care if you are unsure which calling feature guide applies to your service.

Voice Messaging Support

• Voice Messaging Instructions Guide - uReach (PDF)

• Voice Messaging Pocket Guide - uReach (PDF)

• Voice Messaging Auto Attendant Menu Guide (PDF)

• Webmessage^SM User Guide (PDF)

• Webmessage^SM Quick Guide (PDF)

Long Distance Support

• International Country and City Codes

  Alphabetical list of countries and cities and their associated long distance area codes.

• Calling Card Support

  Access numbers and reference guide for Integra-issued calling cards.

Conference Calling Support

• Conference Now User Guide (PDF)

  A comprehensive user and administrative guide to using the Conference Now conferencing services.

• Conference Now with WebConnect User Guide (PDF)

  A reference guide on how to use the Conference Now with WebConnect Internet meeting system.

• Conference Now International Access Numbers

  A reference guide of access numbers for using the Conference Now service while outside the United States.

• Conference Now International Long Distance Rates

• WebConnect Login

  To start or join a WebConnect online conference, visit the WebConnect login page.

Integra SIP Trunking IP-PBX Vendor Set-Up Guides

• Allworx 6X/24X/48X Release 7.2.5.1 Setup Guide

• Asterisk Configuration Guidance

  • (Specific guides for Fonality trixbox CE and Digium Switchvox are below)

• Avaya BCM50 6.0 Configuration Guide

• Avaya BCM50 6.0 Template Builder

• Avaya IP Office 6.1 Configuration Guide

• Cisco UC 520/540/560 Setup Guide

  • Release 8.1.0   
    IOS 15.1(2)T3
    Configuration Assistant 3.0
    
    

• Cisco UC 520/540/560 Template Builder

• Cisco Unified Communications Manager 8.5 Setup Guide

• Digium Switchvox SMB Release 4.5 Setup Guide

• Fonality trixbox CE Version 2.8.0.1 Setup Guide

• Ingate SIParator 19/51/55/65/95/96 Release 4.8.4 Set up Guide

  • Supports:
    • ShoreTel Call Manager/Communicator
    • HP/3COM VCX and VCX Connect
    • Iwatsu ECS

• Mitel MCD 4.1 SP1 Setup Guide (PDF)

• Mitel 3300 MCD-Mxe 10.1 Setup Guide (PDF)

• Mitel 5000 CP4.0 R24 Setup Guide (PDF)

• NEC UNIVERGE SV8100 Release 5.0 Setup Guide

• Panasonic KX-NCP 500/1000 V. 4.2003 or higher Setup Guide

• Panasonic KX-TDE 100/200/600 V. 4.2003 or higher Setup Guide

• Toshiba Strata CIX 40/100/200/670/1200 Setup Guide

• Release AR5.20.MT037