Sign Up for Paperless Billing

With paperless billing, Integra customers access their billing information online rather than receive a printed, paper format. Each month, customers subscribed to this convenient service receive an email notifying them that their invoice is ready to view online.

Read the Frequently Asked Questions about Integra's Paperless Billing option for more information.

Complete the form below to sign up for Paperless Billing.

Your Information

Service Area:
Contact First Name:
Contact Last Name:
Contact Phone Number:
Company Name:
Account Number:
Email Address: (this is the account where monthly email notifications will be sent)

Terms and Conditions

Please Read the Following Terms and Conditions: 1. Terms and Conditions. CUSTOMER'S USE OF PAPERLESS BILLING IS CONDITIONED UPON THE TERMS AND CONDITIONS SET FORTH HEREIN. CUSTOMER EXPRESSLY AGREES THAT BY UTILIZING PAPERLESS BILLING IT HAS READ AND UNDERSTOOD THE TERMS HEREIN, AND AGREES TO BE BOUND BY, AND ABIDE BY, THESE TERMS AND CONDITIONS. 2. Access and Use of Paperless Billing. Customer may access Customer's invoice by accessing the Integra online account management tool, integraCare, to view and make payment of Customer's invoice. Any Disputes must be submitted pursuant to Customer's Master Service Agreement with Integra. The terms and conditions of use for paperless billing do not negate or modify any of the terms and conditions of Customer's Service Agreement(s) or Master Service Agreement with Integra. CUSTOMER MAY CANCEL PAPERLESS BILLING AT ANY TIME UPON THIRTY (30) DAYS NOTICE TO INTEGRA. 3. Receipt of Invoice and Payment. Customer is responsible for ensuring timely payment of any and all invoices whether or not Customer receives notice that the invoice is ready to view or Customer is able to access its invoice. Customer shall be responsible for ensuring timely payment notwithstanding access and regardless of whether the inability to access the invoice is Customer's, Integra's, or a third party's fault. Customer may contact Integra's Customer Care to arrange for payment in the event any invoice cannot be accessed. 4. Notices. Integra will attempt to send Customer notice that Customer's invoice is ready to view to the Customer's email address of record as provided in the paperless billing enrollment process. All other notices shall be sent in accordance with the terms of the Master Service Agreement. 5. Hard Copies. Customer may request a hardcopy of Customer's invoice at any time, subject to Integra's standard fees for copy requests. 6. Security/Passwords. Paperless billing requires password protection by Customer. It is the Customer's responsibility to create secure passwords and safeguard them from unauthorized use. CUSTOMER UNDERSTANDS AND AGREES THAT INTEGRA SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED USE RESULTING FROM CUSTOMER'S FAILURE TO MAINTAIN A SECURE PASSWORD, AND THAT PERMITTING THIRD PARTIES ACCESS TO CUSTOMER'S PASSWORD, OR FAILING TO CREATE A SECURE PASSWORD USING COMBINATIONS OF LETTERS, NUMBERS, AND PERMITTED SYMBOLS CAN RESULT IN UNAUTHORIZED ACCESS TO CUSTOMER'S ACCOUNT. 7. System Compatibility. It is the Customer's responsibility to ensure that its system is enabled to ensure receipt of electronic notifications from Integra and that its security settings, hardware and software are compatible with Integra's format for accessing and viewing electronic notices, websites and invoices. Integra does not provide any software or support related to paperless billing. 8. General Terms. a. Customer represents and warrants that it has all authority and permissions necessary to accept, view, use, and discontinue paperless billing. b. Customer agrees not to utilize paperless billing format to view or gain unauthorized access to another customer's paperless billing or account information. c. Customer understands and agrees that Integra may modify, at any time upon notice to Customer, and at its sole discretion, access to paperless billing or the terms and conditions under which Customer utilizes paperless billing. Customer's continued use of paperless billing following any modification shall be deemed to act as Customer's acceptance of the paperless billing. d. Customer must be in good standing and current to utilize paperless billing. INTEGRA MAY SUSPEND OR TERMINATE CUSTOMER'S RIGHT TO UTILIZE PAPERLESS BILLING IN THE EVENT CUSTOMER IS IN BREACH OF ANY AGREEMENT, OR INTEGRA BELIEVES THAT TERMINATION OR SUSPENSION IS NECESSARY TO SAFEGUARD CUSTOMER'S INFORMATION OR INTEGRA'S SYSTEM. e. TO THE FULLEST EXTENT PERMITTED BY LAW, INTEGRA PROVIDES THE PAPERLESS BILLING SYSTEM "AS IS" AND "WITH ALL FAULTS", AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE EXPRESSLY DISCLAIMED. INTEGRA DOES NOT WARRANT OR CLAIM THAT THE PAPERLESS BILLING SERVICES AND ANY RELATED INFORMATION, PROCESSES OR SERVICES WILL OPERATE ERROR-FREE OR UNINTERRUPTED. f. CUSTOMER UNDERSTANDS AND AGREES THAT CUSTOMER ASSUMES ALL RESPONSIBILITY AND RISK ASSOCIATED WITH USE OF THE PAPERLESS BILLING SERVICES AND ANY RELATED FUNCTIONS.
Check Here to Indicate Your Agreement to the Above Terms and Conditions:

Frequently Asked Questions About Integra's Paperless Billing Option

What will the paperless billing monthly email notifications look like?
See an example here »

What email address will the monthly email notifications come from?
The email will be sent from your local Integra Customer Care team and the address will vary by state. Example: Customers in Washington will see wacare@integratelecom.com. Customers in Arizona will see azcare@integratelecom.com, etc.

How do I make a payment once I've signed up for paperless billing?
One-time payments can be made by credit card. You also have the option of signing up for Automatic Payment and have your monthly payments automatically made from your checking or credit card account.

Am I automatically signed up for paperless billing when I become an Integra customer?
No, customers who would like to take advantage of this convenient service will need to enroll.

Does it cost anything to sign up for paperless billing?
No. Paperless billing is free to all Integra customers.

Additional Questions?

Please contact our local Integra Customer Care team for assistance.

Please select your Service Area:

Customer Care Home

Sign Up for Paperless Billing

Frequently Asked Questions About Integra's Paperless Billing Option

Additional Questions?