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Company Milestones

2011

• Integra unveils $52 million year-long plan to leverage its fiber network to expand its portfolio of enterprise and carrier-class high bandwidth products and services. The investment builds on Integra’s fiber network, which is the most extensive of any competitive services provider in the West. Integra’s network consists of 5,000 long haul route miles, including 3,000 metropolitan route miles serving 11 cities, and 1,500 fiber-served commercial buildings.
• Upon receiving MEF 9 and 14 certifications, Integra launches two new Ethernet Services: E-line Ethernet Private Line (EPL) and Ethernet Virtual Private Line (EVPL).
• Integra names Tom Casey CEO. Casey has been the chairman of the board of Integra Telecom since 2009 and will remain a director.

 

2010

• Integra successfully completes the syndication of $785 million in senior secured pari-passu notes and bank debt. The net proceeds from the financing were used to refinance existing debt, allowing for greater operational flexibility and additional capital to invest in its fiber network, new products and services.
• Integra Telecom expands its Spokane, Wash. presence, more than doubling its local workforce, to offer Inland Northwest businesses an alternative choice for voice and Internet services.
• Integra quadruples its voice and Internet network capacity in the Billings-Bozeman, Mont., area. This network upgrade provides Montana business customers with improved high speed Internet and voice service quality and reliability.
• Integra is recognized by the Portland Business Journal as one of Oregon’s 2010 Fastest Growing Private 100 Companies. Ranked 55, Integra Telecom has made the list 11 times in the last 12 years and had the highest annual revenues of any company on the 2010 roster.
• Integra is recognized by Everything Channel’s CRN Magazine as one of the 75 Coolest Telecom Service Providers. The 75 Coolest Service Providers represent those companies that are revolutionizing the telecom market by delivering high-quality telecom services and building strong ties with the channel community. Integra is acknowledged as one of 25 mavericks in the industry.
• Integra launches SIP Solutions, a robust portfolio of IP-based services that combines multiple voice and data options on a single connection.

 

2009

• Integra reaches an agreement with requisite majorities in its three primary lender groups to effect a full restructuring of the company's balance sheet. As a result, the company's overall debt will be reduced from almost $1.3 billion to approximately $600 million.
• Integra launches new Broadband Internet service that offers small and medium-sized businesses enterprise-level Internet access at rates that fit the small- and medium-sized business budget. The new service combines the bandwidth potential of Integra's metropolitan fiber networks with two phone-grade copper lines to deliver download speeds of 5, 15 and 25 Mbps and upload speeds of up to 2 Mbps within most of the markets Integra serves. At the time of the launch, the new Broadband Internet products are the only offering of their kind among competitive telecom providers in Integra's territory.
• Despite the national economic downturn, Integra reports record financial results for 2008 of nearly $700 million in annual revenues and over $220 million in EBITDA (earnings before interest, taxes, depreciation, and amortization).

2008

• Integra Telecom achieves top dealership honors from NEC Unified Solution and Mitel. NEC honors Integra with Triple Diamond status based on number of certified technicians, percentage of NEC business, and sales volume. Mitel (includes InterTel) names Integra as its number one dealer based on Integra's Mitel product and service purchase volume. In 2007, Integra's Mitel purchases exceed $6 million, making it the first Mitel dealer to reach that benchmark.
• Inc. magazine ranks Integra Telecom No. 1,557 on its annual ranking of the 5,000 fastest-growing private companies in the country. Integra ranked No. 33 in the category of gross dollars of growth. Between 2004 and 2007, Integra achieved revenue growth of 241.8%.

2007

• The Company completes the integration of Electric Lightwave (ELI) just eleven months after acquiring the company's network assets and customers. Integra Telecom is now operating all back office systems from a single enhanced OSS platform. Additionally, the company has fully integrated the two legacy networks into a single network monitored by a common system.
• Warburg Pincus, a global private equity firm, invests $245 million to obtain a substantial equity interest in Integra validating the Integra business model and recognizing the future potential that the company has as the largest, most established competitive local exchange carrier (CLEC) in the Western United States.
• Integra acquires Eschelon Telecom, Inc. for a total purchase price of $710 million.

2006

• Electric Lightwave becomes a subsidiary of Integra Telecom, creating a combined company of over 1,100 telecommunications professionals serving thousands of businesses in eight states, including, Arizona, California, Idaho, Minnesota, North Dakota, Oregon, Utah and Washington.

2005

• The Portland Business Journal recognizes Integra Telecom as one of Oregon's Most Admired Companies.
• Integra closes 2005 with $155 million in revenue and 280,000 lines in service representing a 12 percent increase on both metrics from 2004.

2004

• During an extended period when lenders to the telecommunications industry accept partial repayment through financial restructuring or bankruptcies, Integra closes on a $170 million refinancing deal that establishes it as the first major competitive local exchange carrier since the downturn in the capital markets in 2000 to repay in full all of its original debt funding.

2003

• In June, Integra is among the first CLECs (Competitive Local Exchange Carriers) to become free cash flow positive.
• To further Integra's goal of delivering the highest level of customer service in the competitive telecommunications industry, the company launches an enhanced, web-based version of their proprietary customer experience indicator system (CEIS). The system evaluates real-time performance by monitoring 20 key customer experience indicators such as: speed with which a call is answered; service installation time; billing accuracy; customer loyalty and satisfaction; and service reliability.

2001

• Integra raises an additional $41 million in capital in January 2001, bringing its total capitalization to $290 million. The company opens additional sales operations and network facilities to serve Grand Forks and Fargo, North Dakota.

2000

• In January, Integra Telecom announces its most aggressive growth campaign, funded by over $210 million in private venture financing. This capital accelerates Integra's launch into expanded geographical regions, providing for additional network builds, operational support systems development, and improves the competitive position of the company through additional marketing and sales resources.
• Integra receives regulatory approval to provide local exchange services in an additional six states. In June 2000, Integra announces the opening of local sales and service operations in Seattle, Washington and Salt Lake City, Utah. The company increases its workforce from 250 to nearly 600.
• Integra completes the year with five new Class 5 switches, 67 more collocations and 375 additional employees.

1999

• Integra increases its service footprint in the Minnesota market through the acquisition of InfoTel Communications, a facilities-based telecommunications provider based in St. Cloud, Minnesota. Operating under a similar business plan of serving a small/medium size business segment with local dial tone, long distance and Internet services, InfoTel effectively doubles Integra's market share in the Minnesota region.

1998

• Integra obtains CLEC authority, installs a Class 5 Lucent 5ESS switch, and begins offering competitive services in the greater Portland metropolitan area.
• The company capitalizes early on network "unbundling" opportunities and is recognized nationally as the first competitor to purchase unbundled network elements (UNEs) from either US West or GTE in its developing network architecture. In addition, the company becomes the first in Oregon to offer retail DSL (digital subscriber line) service to its customer base.
• The company enters the Minnesota market through the acquisition of the local exchange operations of Scott-Rice Telephone Company, based in the southern suburbs of the Minneapolis-St. Paul area. The acquisition gives the company an immediate, established presence in the fast-growing Minneapolis metropolitan area from which to launch competitive voice and DSL services outside its independent local exchange (ILEC) service area.
• In late 1998, the company retires its 14-year old name and adopts Integra Telecom® as its corporate brand. The new identity reflects the company's integrated services approach and signals its future expansion into new markets.
• Product offerings grow with Integra's acquisition of the assets of Imagina Internet Solutions, Inc., a subsidiary of Imagina, Inc., a Portland-based software firm. Purchase of this Internet service provider adds approximately 2,000 Internet access lines.

1996

• Integra Telecom was founded in 1996 through the acquisition of OGI Telecomm, a shared tenant provider formed in 1984 to provide voice and data services to the Oregon Graduate Institute and businesses in the AmberGlen Business Park, a contiguous office park.

1945

• In 1945, Integra Telecom, formerly Scott-Rice Telephone Company, began serving the communities of Prior Lake, Savage, Elko, New Market and Webster. Ever since, we have followed a tradition of providing high-quality communications service that our customers have come to trust.